Support
How can we help?
Email us about anything in the app, and we will get back to you.
In the app you can also go to Profile → Help & Support → Report an issue, which adds your app version and iOS version for you.
Frequently asked questions
Where do the prices come from?
From drivers. Someone at the station photographs the price board or enters the prices, and other drivers confirm them. FuelRadar never invents or estimates a price.
Why does a price say it may be out of date?
Every price shows when a driver last reported or confirmed it. If nobody has confirmed it recently, FuelRadar says so, so you can decide whether to rely on it. Always check the price at the pump.
What happens to the photo I take?
It is uploaded securely to our servers in Ireland, read automatically to find the prices, and deleted after one day. It is never shown to anyone and never used for anything else. Nothing is shared until you review the prices and tap Confirm.
Do I need an account?
No. FuelRadar gives your phone an anonymous identifier so your contributions count and abuse can be prevented. There is no name, email or password.
A price is wrong. What should I do?
Open the station, tap Update prices, and photograph or enter the correct price. If something looks wrong that you can't fix, email support@joblar.com.
How do I delete my data?
Email support@joblar.com from the app via Profile → Help & Support so we can identify your anonymous contributions, and we will delete them.